Privacy Policy
Version update date: March 8, 2020
Version effective date: March 18, 2020
Shenzhen Wistek Energy Co., Ltd. (hereinafter referred to as "Wistek Energy" or "we") is the operator of the "Wistek Energy" platform. This "Privacy Policy" (hereinafter referred to as "this Policy") sets forth "Wistek Energy" How to collect, use, save, share, transfer and publicly disclose your personal information and privacy information, and affirm the commitment of “Wistek Energy” of protecting privacy, “Wistek Energy” may update or modify this policy from time to time in the future according to the information processing situation.
This policy will help you understand the following:
I. How we collect and use your personal information
II. How we use cookies and similar technologies
III. How we share, transfer, and publicly disclose your personal information
IV. How we protect and store your personal information
V. Your rights
VI. Third-party providers and their services
VII. How we handle personal information of minors
VIII. How to update this policy
IX Contact us
Please read, understand and agree to this policy and any supplementary policies before submitting personal or private information to Wistek Energy. The terms involved in this policy are expressed in a concise manner as far as possible for your better understanding. When you use or continue to use our services after we update this policy (we will inform u the updates), you agree to the content of this policy (including the updated version). You agree us to collect, use, store, share, transfer and publicly disclose your relevant information in accordance with this policy.
I.How we collect and use your personal information
Personal information refers to various types of information recorded electronically or otherwise that can identify the personal identity of a natural person alone or in combination with other information, including but not limited to basic information (including personal name, birthday, gender, address, personal phone number, email address Etc.), personally identifiable information (including ID card, officer ID, passport, driver's license, etc.), facial recognition characteristics, network identification information (including system account number, IP address, email address, and passwords, passwords, password protection related to the foregoing) Answers, etc.), personal property information (including transaction records, gold coins, coupons, virtual currency, game exchange codes and other virtual property information), personal Internet records (including website browsing records, software usage records, click records, etc.), personal commonly used Device information (including hardware serial number, device MAC address, software list, unique device identification code (such as IMEI / android ID / IDFA / OPENUDID / GUID, SIM card IMSI information, etc., describing the basic situation of personal common equipment) and Personal location information (precise positioning information, latitude and longitude, etc.).
Personal sensitive information refers to personal information that, if leaked, illegally provided or abused, may endanger personal and property safety, which may easily lead to damage to personal reputation, physical and mental health, or discriminatory treatment. The personal sensitive information involved in this policy includes but is not limited to individuals Property information (including transaction records, gold coins, coupons, virtual currency, game exchange codes and other virtual property information), personal identification information (including ID cards, military IDs, passports, driver's licenses, etc.), facial recognition characteristics, network identity Information (including account name, account nickname, email address, and password and password protection questions and answers related to the foregoing) and other information (including mobile phone number, web browsing history, precise positioning information, etc.).
Your personal information will be collected when you register and use our services. "Wistek Energy" will only collect and use your personal information for the following purposes described in this policy:
(A) When you need to authorize us to collect and use your personal information
Our services include core business functions and additional functions. Our services include some core business functions. These functions include the functions necessary to obtain high-quality online shopping discount information, use information publishing services, improve the functions necessary for the information distribution, recommendation, and other services we provide to ensure website security Required functions, customer service and account appeals, report complaints, etc. We may achieve these above functions by collecting and using the following information. If you do not provide relevant information, you may not be able to enjoy some of the services we provide.
1. Realize the functions necessary to obtain high-quality online shopping discount information and use information publishing services.
(1) You can register and log in with a registered "Wistek Energy" account to use the services provided by "Wistek Energy". When you register for "Wistek Energy" account, you need to provide us with your nickname, avatar (if possible), mobile phone number and other information, and we will verify your identity by sending a SMS verification code. Mobile phone numbers are sensitive information, and such information is collected to meet the requirements of the online real name system of relevant laws and regulations. If you refuse to provide a mobile phone number or perform real-name verification, you can still browse the content of the "Wistek Energy" platform, link to the third-party platform to purchase goods through the "Wistek Energy" platform content, but you will not be able to use the information publishing service and other part of the services provided by Wistek Energy. You can modify and supplement your nickname, email address, mobile phone number, personal profile and other related information. The information you supplement will help us provide you with personalized product recommendations and a better service experience, but if you do not provide these supplementary information, it will not affect your core business functions of using the "Wistek Energy" platform.
(2) In order to allow you to quickly find the product information you need, we may collect information such as your personal common device information, service provider network ID (PLMN) and browser type which is caused by using our services, and then to provide you with products information which could show in the best way. We will also use your personal information in order to continuously improve and optimize the above functions.
(3) You can also search to find the goods or services you need. We may retain your search to make it easier for you to repeatedly enter or show you the goods or services associated with your search. Please note that your search keyword information cannot identify you individually and is not your personal information. We have the right to use it for legitimate purposes; only when your search keyword information combine with your other information and can identify you, we will treat your search keyword information as your personal information during the combined use, and protect it together with your search history in accordance with this policy.
2. Improve the functions necessary for the distribution of information, recommendations and other services we provide.
In order to improve the information distribution, recommendation and other services we provide, we will show you the goods or services which you may be interested in, invite you to participate in related activities and market surveys, and help us design new services and enhance the existing service experience. We may collect your personal commonly used equipment, personal online records, IP addresses, personal location information, etc., and use this to conduct internal audits, perform data analysis, and form user portraits. We may also obtain your other information in order to provide reasonable services and improve the quality of the service, including the relevant information you provided when you contacted customer service, the response to the questionnaire when you participated in the survey, and your relevant information we obtain when interacting with our related parties and partners. We may associate information collected from your various devices so that we can provide you with a consistent service on those devices. We may combine information from one service with information from other services to provide you with services, personalized content, and recommendations.
3. Functions necessary to ensure website security.
In order to improve the system security when you use our services and to ensure the security of website data, to prevent accurately phishing website fraud and protect account security, we may determine your account risk by knowing your browsing information, device information and other information. We may record some risky links ("URLs"), we will also analyze your collected information with "Wistek Energy" system problems, count traffic and investigate possible risks, troubleshoot when you choose to send us unusual information.
4. Customer service and account appeal, report complaints
When you consult our customer service or make an account appeal, report complaint to us, in order to facilitate contact with you or help you solve the problem, we may collect and record your nickname, name, mobile phone number, email address and other personal contact information. If you refuse to provide the above information, we may not be able to feedback the results of consultation, appeal and report complaint.
(B) Circumstances in which you can choose whether to authorize us to collect and use your personal information.
In order to enable you to obtain better services and enhance experience, your personal information may be collected and used in the following additional functions. You can choose whether to enable and use these additional functions. If you do not provide this personal information, you can still use the core business functions of the Wistek Energy platform, but you may not be able to use some additional functions. These additional features include:
1. When you need to use services such as redeeming physical gifts or receiving event rewards issued by us, you need to provide us with the consignee's name, address, postal code, contact phone and other information.
2. We may use your personal information to provide or promote our or third-party goods and services to you through private messages on website, email and so on. If the relevant page is set to "unsubscribe" or similar functions and you do not want us to send you relevant information about goods or services through the above methods, you can set it up by following the instructions on the page, and request that all or part of it be stopped from receiving our related promotional information.
(C) Exceptions for obtaining consent.
According to the relevant laws and regulations, the personal information could be collected without your agreement under the following circumstances:
(1) Related to national security and national defense security;
(2) Related to public safety, public health, and major public interests;
(3) Related to crime investigation, prosecution, trial and judgment enforcement;
(4) In order to protect you or other individuals' important legal rights such as life and property, but it is difficult to obtain your agreement.
(5) The personal information collected is disclosed to the public by yourself;
(6) Collecting personal information from legally publicly disclosed information, such as legal news reports, government information disclosure, etc.;
(7) Necessary for signing and performing contracts according to your requirements;
(8) Necessary for maintaining the safe and stable operation of the products or services provided, such as finding or disposing of faults of the products or services;
(9) Other circumstances required by laws and regulations.
(D) Situations in which we may obtain your personal information from third parties.
1. You can use a third-party account (such as WeChat, Weibo, QQ, COFCO Womai.com, etc.) to log in the Wistek Energy platform. At this time, you agree to authorize us to read the public information (including but not limited to your unique identification ID, nickname, avatar, etc.) registered on the third-party platform. We can still ask you to provide additional personal information that we have requested but third party cannot provide. We obtain your above information from third parties in order to remember your login identity as a "Wistek Energy" user, and provide personalized recommendations to you, to let you get the better services. You can bind and unbind the above third-party account with "Wistek Energy" platform.
2. If you have enabled the "Sesame Credit Score" function, we will obtain your sesame credit score results from Sesame Credit.
3. When you use the payment accessibility service, we will obtain your third-party payment account information (including but not limited to WeChat openid, Alipay userid, etc.) and third-party account nicknames.
(E) Device permission activation.
In the process of providing services, you may need to enable some device permissions, such as access permissions for notifications, albums, cameras, microphones, and positioning. You can also turn off some or all permissions at any time in the settings function of the device, thereby denying us the collection of corresponding personal information. The permission display and closing methods may be different because of device difference. For details, please refer to the device or system developer's instructions and guidelines.
Please note that when you turn on these permissions, that means you authorize us to collect and use this personal information in accordance with the provisions of this policy. When you turn off permissions, it means you cancel these authorizations, and we will no longer continue to collect and use your personal information, and cannot provide you with the above functions which is corresponding to these authorizations. Your decision to close the permissions will not affect the processing of personal information based on your previous authorization.
(F) Rules for the use of your personal information
1. We will use the collected personal information in accordance with the provisions of this policy and in order to achieve our service functions.
2. Please note that all personal information you provide when using our services will be continued to authorize us to use while you are using our services, unless you delete them or you refuse us to collect them through system settings. We will stop providing services to you after logout your account, and your personal information will be anonymized in the "Wistek Energy" website, so that your account is in a state that cannot be retrieved and accessed, and delete your personal information in compliance with relevant laws and regulations.
3. When we use your personal information for other purposes not specified in this policy, or when the information collected for specific purposes is used for other purposes, we will make a check or other legal form in advance to seek your consent.
4. According to the laws and regulations, the information that cannot be identified and cannot be restored after processing is not personal information. We have the right to collect and use this part of information, including but not limited to analyzing and commercializing usage of this kind information.
II. How we use cookies and similar technologies
When you use our services, we store small data files called cookies on your computer or mobile device. Cookies usually contain identifiers, site names, and some numbers and characters. We use this information to determine whether registered users are logged in, to improve service quality and optimize user experience.
We do not use cookies for any purpose other than the purposes described in this policy. You can manage or delete cookies according to your preferences. You can clear all cookies stored on your computer, and most web browsers have a feature that prevents cookies. However, if you do this, you may need to change your user settings every time when you visit our website, and the previous corresponding information you have recorded will be deleted, which may have an impact on the security of the services you use.
III. How we share, transfer, and publicly disclose your personal information
(A) Sharing
We will not share your personal information with any company, organization, or individual without your consent or authorization, but we may share your personal information in the following situations when u agree:
1. Sharing with explicit consent: After obtaining your explicit consent, we will share your personal information with other parties.
2. We may share your personal information externally in accordance with laws and regulations, or in accordance with mandatory requirements of government authorities.
3. Sharing with our affiliated companies: Within the scope of the purpose of this policy statement, your personal information may be shared with our affiliated companies. As a policy, we only share necessary information. If the affiliated companies wants to change the purpose of processing personal information, we will ask for your authorization again.
4. Sharing with authorized partners: We may share some of your personal information with authorized partners to provide better customer service and user experience. For example, when we send you a gift (if any), we must share your personal information with a logistics service provider to arrange delivery, or arrange the partner to provide services. We will only share your personal information for legitimate, proper, necessary, specific and clear purposes, and we will only share the personal information necessary to provide the service.
At present, our authorized partners mainly include the following types (including entities inside and outside of China):
(1) Authorized partners in advertising and analysis services. For example, because the "Wistek Energy" platform may contain third-party promotion information, in order to monitor the effectiveness of the promotion information, if you browse or click on such third-party promotion information, we may allow the third party to collect your user ID, personal internet records, personal common device information, IP address, network type, network operator and other information. At the same time, we will authorize third-party data statistics and analysis institutions to obtain user ID, gender, age, nationality, personal internet records, personal common device information, transaction records, IP addresses, etc., to provide us with website visit data statistics and analysis services. Our authorized partners may also match and analyze the information we provide to them with the information in their databases, and return analysis results to us.
(2) Suppliers, service providers and other partners. We send information to suppliers, service providers, and other partners who support our business globally, including but not limited to providing technical infrastructure services or other technical support, analyzing how our services are used, measuring advertising and service effectiveness, customer service, payment convenience, or academic research and investigation. For example, when you use a "Wistek Energy" account to log in to third-party websites, we may provide such external third-party websites with your external unique ID, nickname, avatar, the address of the user's personal home page and so on.
For companies, organizations, and individuals with whom we share personal information, we will sign corresponding confidentiality agreements with them. If the company, organization, or individual who obtained your personal information uses your personal information beyond the requirements of this policy, it should obtain your authorized consent.
(B) Transfer
We will not transfer your personal information to any company, organization, or individual, except as follows:
1. Transfer with explicit consent: After obtaining your explicit consent, we will transfer your personal information to other parties;
2. In the case of merger, acquisition or bankruptcy liquidation, if it involves the transfer of personal information, we will require new companies and organizations holding your personal information to continue to be bound by this policy, otherwise we will require the company and organization to seek your authorization again.
(C) Public disclosure
We only disclose your personal information publicly as follows:
1. After obtaining your explicit consent;
2. Disclosure based on law: We may disclose your personal information publicly in the case of legal, legal procedures, litigation or mandatory requirements of government authorities.
IV. How we protect and store your personal information
(A) Our technology and measures to protect your personal information
1. "Wistek Energy" values the security of personal information. We use Internet industry standard practices to protect your personal information from unauthorized access, disclosure, use, modification, damage or loss. We take all reasonable measures to protect your personal information. For example, our network services use encryption technologies such as transport layer security protocols, and provide browsing services through https, to ensure the security of user information during transmission. We use encryption technology to encrypt and save user personal information, and the user's personal sensitive information is stored and transmitted using a one-way hash of a strong encryption algorithm. At the same time, the encryption algorithm is encrypted and protected, the storage and transmission of personal sensitive information is regularly checked for viruses and system vulnerabilities.
2. We set up an information security committee to coordinate and manage data security work, and set up an information security implementation group and an information security review group to promote various information and data security activities. We will organize security and privacy protection training courses to strengthen employees’ cognition of the importance of protecting personal information.
3. We only allow employees and partners of "Wistek Energy" who need to know this information to access personal information, and set strict access control and monitoring mechanisms for this. We also require those who may have access to your personal information to fulfill the corresponding confidentiality obligations. Failure to fulfill these obligations may result in legal liability or suspension / termination of our cooperative relationship with us.
4. We will take all reasonable and feasible measures to ensure that the collected personal information which is not related to the services provided by Wistek Energy.
5. We will do our best to protect your personal information, but please understand that due to technical limitations and possible malicious methods, it is impossible to guarantee 100% security of information in the Internet industry. You need to understand that the system and communication network you use to access our services may cause problems due to factors beyond our control.
6. When a personal information security incident occurs, we will promptly inform you in accordance with the requirements of laws and regulations: the basic situation and possible impact of the security incident, the measures we have taken or are about to take, and your advice which can prevent and reduce the risks, remedies for you, and more. We will promptly inform you about the incident by mail, letter, phone, push notification, etc. When it is difficult to notify the individual information subject one by one, we will take a reasonable and effective way to make an announcement. At the same time, we will proactively report the handling of personal information security incidents in accordance with the requirements of regulatory authorities.
(B) How we store your personal information
1. In principle, the personal information we collect and generate in the territory of the People's Republic of China will be stored in the territory of the People's Republic of China.
2. Because we provide services through resources around the world, this means that your personal information may be transferred to overseas jurisdictions of the country or area where you use the service, or receive visits from these jurisdictions, after obtaining your authorized consent.
Such jurisdictions may have different data protection laws or even no relevant laws. In such cases, we will require the relevant partners to sign confidentiality agreements and other methods to comply with our requirements or implement security measures such as data de-identification before cross-border data transfer.
Please understand and agree that some of your personal information may be transferred overseas in the following situations:
(1) When you participate in the "Visa Gold Rush Plan", "Wistek Energy" will encrypt your Visa card number and pass it to the outside Visa server for information verification.
(2) We will authorize servers of some third-party data statistics and analysis agencies (such as Google Analytics, etc.) are located overseas to obtain some user personal information (including but not limited to user ID, personal online records, personal common device information, IP address, etc.), to provide us with website visit data statistics and analysis services.
3. We only allow employees and partners of "Wistek Energy" and "Wistek Energy" affiliates who need to know this information to access personal information and set strict access control and monitoring mechanisms for this. We also require those who may have access to your personal information to fulfill the corresponding confidentiality obligations. Failure to fulfill these obligations may result in legal liability or suspension/termination of our cooperative relationship with us.
3. We will only store your personal information for the time necessary to achieve the purposes described in this policy, but in order to comply with applicable laws and regulations, court decisions or rulings, requirements of other competent authorities, and safeguard the public interest, the personal information may be stored for an extended period of time.
V. Your rights
We take your attention to the personal information very seriously and make every effort to protect your right to access, correct, delete, and cancel your account so that you have the full ability to protect your privacy and security. Your rights include:
1. You can access and correct your personal information through related functions such as the "Personal Center" (Web) or "My" page (APP) in accordance with our related policies and the "Wei Tai Energy" platform page tips. And deletion; specific permissions and methods are subject to the operating requirements and information displayed on the relevant pages of the "Wei Tai Energy" platform. At the same time, we will do everything possible to take appropriate technical means to ensure the accuracy of the personal information we collect about you and to ensure that it is updated in a timely manner.
2. We respect your personal choice. You can follow our related policies and Wistek Energy platform page tips to set privacy settings, including whether to allow others to see your point value (likes) dynamics, whether to allow others to see your rewards dynamics, whether to allow others to see you Attention to the dynamics, etc., the specific setting path is subject to the operating requirements and information displayed on the relevant pages of the "Wistek Energy" platform.
3. Cancel the account. You can cancel your registered "Wistek Energy" account. The specific cancellation path is subject to the operating requirements and information displayed on the relevant pages of the "Wistek Energy" platform. Regarding the conditions that you should meet to cancel your account and the impact of the cancellation on you, please refer to the "Wistek Energy Account Cancellation Agreement" and the related tips page.
4. Respond to your request
If you are unable to access, correct, or delete your personal information in the manner described above, or if you need to access, correct, or delete other personal information generated by you while using our services, or if you believe that we have violated any laws or regulations or communicated with you about For the collection and use of personal information, you can contact us through the "Contact Us" (Web) or "Online Customer Service" (APP) of the "Wistek Energy" platform. For your security, we may require you to provide a written request, or otherwise prove your identity, and we will respond to your request within 30 days of receiving your feedback and verifying your identity. For your reasonable request, we do not charge a fee in principle, but for repeated requests that exceed a reasonable limit, we will charge a certain cost as appropriate. For those who have no reason to repeat, need too many technical means (such as the need to develop new systems or fundamentally change existing practices, etc.), bring risks to the legitimate rights and interests of others, or are very impractical (such as involving the information stored on backup tapes) The request may be rejected by us.
We will not be able to respond to your request in the following situations:
(1) Related to national security and national defense security;
(2) Related to public safety, public health, and major public interests;
(3) Related to crime investigation, prosecution, trial and judgment enforcement;
(4) There is sufficient evidence to show that you have subjective intent or abuse of rights;
(5) Responding to your request will cause serious damage to the legitimate rights and interests of you or other individuals and organizations;
(6) Involving commercial secrets.
Ⅵ. Third-party providers and their services
To ensure a smooth browsing experience, you may receive content or web links from third parties external to Wistek Energy and its partners (hereinafter referred to as "third parties"). Wistek Energy has no control over such third parties. You can choose whether to access links, content, products, and services provided by third parties.
We have no control over the privacy and personal information protection policies of third parties, and such third parties are not bound by this policy. Before you submit personal information to third parties, please ensure that you read and agree to the privacy protection policies of these third parties.
Ⅶ.How will we handle personal information of minors
We encourage parents or guardians to guide minors under the age of eighteen to use our services. We recommend that minors encourage their parents or guardians to read this policy and recommend that minors seek parental or guardian consent and guidance before submitting personal information. However, if you confirm that you can fully understand the entire content of this policy and that your related operations and behaviors for the use of Wistek Energy are compatible with your age and intelligence, you can independently perform the related operations (including asking to submit your personal information).
Ⅷ. How this policy is updated and applicable
This policy is an important part of the Wistek Energy User Agreement. We reserve the right to update or modify this policy from time to time, and we will post any changes to this policy on the Wistek Energy platform page. For significant changes, we will also provide more prominent notices (including for certain services, we will send notifications via email explaining the specific changes to the privacy policy). Channels send you notifications of changes, including but not limited to website publicity, private letter notifications, email notifications, and more.
Significant changes referred to in this policy include, but are not limited to:
1. Major changes have taken place in our service model. Such as the purpose of processing personal information, the type of personal information processed, how personal information is used, etc .;
2. We have undergone major changes in terms of ownership structure and organizational structure. Such as business adjustment, bankruptcy mergers and acquisitions, etc.
3. The main objects of personal information sharing, transfer or public disclosure have changed;
4. Your rights to participate in the processing of personal information and how you exercise them have changed significantly;
5. When our responsible department, contact method and complaint channel for handling personal information security change;
6. When the personal information security impact assessment report indicates high risk.
If you do not agree with the revised privacy policy, you have the right and should immediately stop using the services of "Wistek Energy". If you continue to use the "Wistek Energy" service, you are deemed to have accepted our amendments to the relevant provisions of this policy.
This policy applies to all Wistek Energy services. However, some services have their own specific privacy policies that more specifically explain how we treat your information in the service. If there is any inconsistency between this policy and the privacy policy of a particular service, the specific privacy policy shall prevail.
Ⅸ. Contact us
When you have any questions about this policy, you can click "Contact Us" (Website) or "Online Customer Service" (APP ) for consultation on the "Wei Tai Energy" platform, and we will solve your problem in time.